Troubleshooting
Search for solutions to common issues using the program
Program Setup
- Loading database from an older backup folder
- DomuS3D Server: Database is empty after updating to new version
- Using DomuS3D on a Mac
- Installation blocks while "Import data"
- Error HASP LM is not running
- Empty database after installed DomuS3D
Start of the program
- Switching from a hardware license key to a software license key, Domus will not open
- Windows10 Update1803-Error SentinelHasp 007
- DomuS3D Starter won't start
- Sentinel key Error H0033
- Error: Terminal service detected H0027
- Error: Virtual machine detected
Libraries and Live! page
- Replicate data from one computer or location to another
- DomuS3D Client Server : Backup database
- How to save a database backup
- Catalog download does not work: cloud icon stays green
- Why can't I find any tile baseboard?
- Software protection: manage licenses and profiles
User interface
Dealing with objects and furnishing
Rendering and Navigation
- Unable to Change Export Path for Job Files in Domus for Render Manager
- In the Navigation window, steel items appear black
- Covering materials are too reflective in Navigation window
- Virtual Navigation - Wrong reflection on the furnishing elements
- DomuS3D unexpectedly quits when I open the Virtual Navigation window
- Rendering: 'Partial image' button is disabled
Composer and printing functions
Application crash(es) and various failures
- When I open a project, all I see is a line and not the floorplan
- Program gives error message when inserting a tile
- Error Communication whit the database
- How to Recover a Corrupt Project File
- I can't type the letter Z
- It's not possible to apply a laying solution.