If you open a project and see only a straight line with no floorplan (similar to the image below), read the steps below:
This problem may arise from the presence of elements within your project that contain erroneous information.
To resolve this problem, follow these steps:
- Press the DELETE button on your keyboard and select the line that you see
- The line will turn red
- Right click with your mouse and hit OK (see below image)
- Reset the Layout Window zoom by clicking on the Tools tab in the Ribbon and selecting Zoom -> Zoom max (see image below)
This article is valid for the 2017 version and later.