When the material applied on the object is incorrect, it may appear as a grey color without any texture or reflection/refraction settings.
In order to ensure that you are applying the desired material with the right settings, redownload the entire set of advanced materials from the Live! Page.
To download all the materials (even if you already have them), select the “show already installed elements” button.
Confirm to update the already existing materials and to restore the correct parameters to all materials.
This article is valid for DomuS3D® 2017 and later versions